Thursday, October 15, 2009

Google Voice and Integrating It
Ok - I'm on my way to integrating Google Voice into my "phone system" of my iPhone, RingCentral, and Google Voice. First, let me say that gVoice is pretty cool since it records all voicemails as mp3 files plus records all text messages. Being able to refer back to them at any time is very cool. The problem I've faced is how to use it effectively with my current mobile number (which everyone has) plus my RingCentral account - which I planned to use as my "business" phone line and fax line.

Here is what I have setup now:

My iPhone voicemail is automatically forwarded to my Google Voice account. This gives me an mp3 archive of all voicemails that I receive. I get a txt message and email alert to all voicemails received.

I use RingCentral primarily when I am at my computer so that I can easily record conversations (such as dealing with customer service departments). RingCentral also has a great faxing functionality.

So far all of this has greatly helped my manage my telephone calls. It's not perfect and I receive a ton of phone calls, but it helps.

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Call Forwarding Codes
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[dest] = destination number
[sec] = number of seconds before forward

Forward All:
Activate: *21*[dest]*11#
Cancel & Retain: #21*11#
Re-establish: *21*11#
Cancel & Forget: ##21*11#
Status: *#21*11#

If Busy:
Activate: *67*[dest]*11#
Cancel & Retain: #67*11#
Re-establish: *67*11#
Cancel & Forget: ##67*11#
Status: *#67*11#

if no answer:
Activate: *61*[dest]*11*[sec]#
Cancel & Retain: #61*11#
Re-establish: *61*11#
Cancel & Forget: ##61*11#
Status: *#61*11#

If Unreachable:
Activate: *62*[dest]*11#
Cancel & Retain: #62*11#
Re-establish: *62*11#
Cancel & Forget: ##62*11#
Status: *#62*11#

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Conditional Forwarding / Unanswered Codes for carriers
------------------


DIRECTIONS:
   1. Find your activation code in the list below.

   2. Enter the first code exactly as written, as if you're dialing someone. Replace [GVnumber] with your GV phone number. For example, if your GV phone number is 203-555-1212, and your service is CellCom, then you would enter *682035551212.

   3. Press "Send" or "Talk" or "Enter" on your phone to dial that number.

   4. If multiple codes are given, repeat steps 2 & 3 for each code. THIS IS IMPORTANT.

   5. After following the steps above, try calling your mobile phone from another phone and leave a voicemail. The message should appear in your GV inbox!

Wireless Carrier or Network   --- Activation Code
AT&T Cingular, T-Mobile, GSM network: *004*1[GVnumber]*11#

Verizon (CDMA network): *71[GVnumber] AND *90[GVnumber] AND *92[GVnumber]

Verizon (TDMA Network): *74[GVnumber] and *73[GVnumber]

Bluegrass Cellular: *90#[GVnumber] and *92#[GVnumber]

Cellcom: *68[GVnumber]

Cincinnati Bell: *004*[GVnumber]#

US Cellular: *74[GVnumber]

If your wireless carrier is not listed, please call your carrier and ask them to configure the following three forwarding conditions to your GV number:
    * Busy Call Forwarding (Busy Call Transfer)
    * No Answer Call Forwarding (No Reply Forwarding)
    * Unreachable Call Forwarding (Phone Off Forwarding)

Wireless Carrier Customer Care Number
Sprint: 1-888-211-4727 or dial *2 from your mobile phone
Nextel: 1-800-639-6111 or dial 611 from your mobile phone
Alltel: 1-800-255-8351
Cellular One, Dobson, MetroPCS: Dial *611 from your mobile phone
Update:

Here are some deactivation codes:

DIRECTIONS:
   1. Find your deactivation code in the table below.
   2. Enter the first code exactly as written, as if you're dialing someone.
   3. Press "Send" on your phone to dial that number.
   4. If multiple codes are given, repeat steps 2 & 3 for each code

Wireless Carrier or Network ---> Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#

Verizon (CDMA network): *73 AND *900 AND *920

Verizon (TDMA Network): *740 AND *730

Bluegrass Cellular: *900 AND *920

Cellcom: *680

Cincinnati Bell: ##004#

US Cellular: *740


References:
Google Voice & iPhone Call Forwarding
http://www.mobilitee.org/archives/514

Problem with limited iPhone call forwarding features
http://getsatisfaction.com/att/topics/problem_with_limited_iphone_call_forwarding_features

Instructions to use Google Voice as your voicemail when people call your cell phone number
http://www.google.com/support/forum/p/voice/thread?tid=00a93855af6943b4&hl=en

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Sunday, August 2, 2009

Embedding iPhone Video
Well I've been wanting to do this for a while so I finally sat down, googled around, looked at code, and figured out an easy way to embed iPhone video in html.

First we need to detect the iPhone's userAgent string and redirect to another page where we will embed the video.This script should go in the area"" area of your code. You can redirect to any page.


Next we need to embed the video along with a splash graphic when a user lands on the redirected page.



In the script you can see that I forced my image size to be 850 pixels wide. That allows the image to be large enough on the iPhone display to be seen well. Here is what the user sees on the iPhone display on the embedded video page.

There are also ways to do this via javascript, but I've found the embed method to be simple and straightforward.

Source Code

Sample Page (visit on your mac/pc and then your iPhone)

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Wednesday, May 6, 2009

The iPhone - Personal and Business
As most of you know, I am absolutely thrilled with my iPhone. It has been the one device that has truly begun to transform how I do things. Here is a quick list:
Each and every one of these applications is incredibly easy to use. While the iPhone and it's apps won't ever replace my laptop computer, it certainly complements it. There are many cases now where I can go to a client's location and walk in with just my phone.

I've got to hand it to Apple - I know there are other mobile devices that can do many of the same things. However, there is no other device that does them as smoothly.

(Now if AT&T would just get their cellular network up to par, and release some of their restrictions on data  for the "unlimited" data plans!)

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Thursday, March 5, 2009

Chase Bank Error Code 1300
So far I've been pretty pleased with Chase bank. The tellers are generally friendly and the online banking site is pretty good - so far.

About 2 weeks ago, when I ported my Verizon number over to AT&T for my new iPhone, I noticed that I stopped receiving text alerts from my Chase account for transactions. I logged into my Chase account and decided to delete my text alert profile and then re-add my phone and re-verify the phone now that it was on ATT's system. That's when the trouble began.

Now, I can't add any alerts back in.

Unable to Complete Transaction
We were unable to process your change.  The transaction cannot be processed. (1300)

Ok - so I sent a secure message via the site to Chase with details and even a screenshot. No response except "you will get a response within 24 hrs." That's typical. So 24 hours later I call Chase. The first thing the lady says, "Oh I hope it's not a 1300 error." Oh great!

As it turns out, this issue will not be resolved until 3-22-2008. That means I have no account alerts until then. That's really safe. Thanks Chase!

On the upside I check my account several times a day anyway from my laptop and iPhone - but the alerts sure are nice. Come on Chase.

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Monday, March 2, 2009

test from iPhone
Well I've had my iPhone for a week now. So far I love it. There are a lot of cases where I don't have to take my laptop - I can just take my phone.

This is my first test from the iPhone using iblogger. We will see how it turns out.

I tried blogpress for the iPhone but it's not very robust. The only cool feature was inserting pics, but the app locked up with multiple blogs.


Mobile Blogging from here.

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Wednesday, February 18, 2009

iPhone and a deal with the AT&T Devil
Well I finally bit the bullet and purchased an iPhone. That means I had to port my phone number from Verizon to AT&T - so you may have gotten an "out of service" message yesterday between 5pm and 6pm while the migration took place.

Over the last few years, I know that I have stressed the superiority of Verizon's phone service, but let's face it. Verizon's phones just suck - badly. The Blackberry Storm is a joke - I know since I've had to try and set several up for clients. I've been using the LG Dare, which was OK, but the email client was horrid and there was no calendar support. The browser was almost worthless.

Apple has set the bar very high with the iPhone. I've debated switching for the last 18 months, but as more and more of my clients purchased iPhones and asked for help in using them - it became apparent that an iPhone could very much help my efficiency in business. Here are a few things:
  • Full IMAP support for email (although we need IDLE support)
  • Full Sync support for Google Calendar and Contacts (real time sync)
  • Google Maps with location-aware (almost a substitute for GPS)
As I play around with the iPhone some more, I will post more things. I'm a little late to the party on the iPhone, but if you look at the sales numbers I think Apple has the market.

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